Answer customers in a language
nobody on your team speaks.

Support runs from a Telegram group you already know how to use. A customer writes in German; your operator reads Ukrainian and answers in Ukrainian; the customer gets German back. Nobody opens a translator.

Connect your bot

Free plan, no card. Your bot, your name — we are not in the branding.

What the operator sees

Customer · Anna
Доброго дня, чи можу я повернути замовлення 100045321?
original (de): Guten Tag, kann ich die Bestellung 100045321 zurückgeben?
You, writing in Ukrainian
Так, звісно. Надішліть, будь ласка, фото товару.
delivered (de): Ja, natürlich. Bitte senden Sie ein Foto des Artikels.

The original is always kept underneath. Order numbers, links and product names are never translated — the machine leaves them exactly as written.

How it works

Your bot, not ours

Connect a bot you own. Customers see your name and your avatar; we never appear.

One topic per customer

Each conversation becomes a thread in your group. Your team replies where they already work.

Correct a mistake

Edit a reply and the customer's copy changes too. Delete it and it disappears from both sides.

Nothing new to learn

No dashboard to log into, no seats to buy. If your team can use Telegram, they can use this.

Pricing

PlanPriceBotsMessages / moTranslated chars / mo
free free 1 1,000 5,000
pro $19/mo 3 20,000 300,000
business $49/mo 10 100,000 1,000,000

Over the translation allowance, messages keep flowing — only the translation stops. Support is never cut off over billing.

Start

Connect a bot and send yourself a message. It takes about two minutes.

Open @suppot_desc_bot